S365’s dedicated team of Microsoft Experts are available outside of business hours for your support needs. There are additional charges for after hours support.

Sometimes you just need a little extra reassurance that things will go smoothly - whether it be that big client presentation or board of directors meeting, S365 can have technical assistance on site to provide that extra peace of mind. There are additional charges for on-site support.

For Microsoft Manger level customers, a ticket is raised by emailing our support team with your issue. Customers with a Device Manager level subscription can raise support tickets by either emailing your issue to our support team, or online through your dedicated Client Portal.

Your client portal is your one stop shop for IT support information and access. Lodge your support requests, review your device details, user information, MS licensing information, copies of invoices as well as keep up to date through our Notification Centre and much more.

Our team of expert technicians can provide you with the specifications required for devices to access your network for you to buy your hardware wherever and from whomever you choose.